Overnight Ticketmaster processed a further 4,000 tickets for genuine fans, which is a total of 12,000 now processed out of the 14,200 we have set aside for genuine fans who were at the show on 22nd May, to go to One Love Manchester this Sunday.
We urge all customers to check their inboxes, especially junk and spam folders, and claim their tickets by 2pm today.
Registration has now closed, but we would like to reassure customers that we are still working through hundreds of applications and if they can verify that they were at the original show, they will get their tickets.
There is a small number of instances where customers have not received their confirmation, however our customer service team continues to work extremely hard to contact customers as soon as possible and we ask for patience whilst we work through this.
We will not stop until we have as many genuine fans at the show as possible.