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Ticketmaster / 5 July 2023

News

Everything you need to know ahead of Taylor Swift | The Eras Tour tickets going on sale

All the key information you might need for Taylor Swift | The Eras Tour tickets

Due to overwhelming demand, additional dates have been added to the Taylor Swift | The Eras Tour!

NEW UK DATES:

Sunday 9 June – Edinburgh, BT Murrayfield Stadium
Thursday 13 June – Liverpool, Anfield Stadium
Sunday 23 June – London, Wembley Stadium

ALL UK TOUR DATES:

Friday 7 June – Edinburgh, BT Murrayfield Stadium
Saturday 8 June – Edinburgh, BT Murrayfield Stadium
Sunday 9 June – Edinburgh, BT Murrayfield Stadium
Thursday 13 June – Liverpool, Anfield Stadium
Friday 14 June – Liverpool, Anfield Stadium
Saturday 15 June – Liverpool, Anfield Stadium
Tuesday 18 June – Cardiff, Principality Stadium
Friday 21 June – London, Wembley Stadium
Saturday 22 June – London, Wembley Stadium
Sunday 23 June – London, Wembley Stadium
Thursday 15 August – London, Wembley Stadium
Friday 16 August – London, Wembley Stadium
Saturday 17 August – London, Wembley Stadium

The registration period for Taylor Swift | The Eras Tour in the UK is now closed.

All registrants will receive an email on Wednesday 5 July with further information. The registration period for Taylor Swift | The Eras Tour in the UK is now closed.

Stay Informed

Have questions? We’ve got answers. Visit our FAQ to learn more.

The time has finally come for you to experience Taylor Swift | The Eras Tour as tickets will soon go on sale for UK fans. But first there are some important things you should know ahead of time to make sure the process is as smooth as possible, and to give you the best chance of getting your hands on those all-important tickets.

Firstly, you must register to get access to all ticket sales for Taylor Swift | The Eras Tour

Ticket Sale Registration is being used to filter out buyers looking to resell tickets and prioritise genuine fans like you, ensuring that tickets go directly into the hands of those who truly want to attend the show.

It’s also important to note that Ticket Sale Registration does not guarantee access to the sale, or to tickets. We expect there will be more demand than there are tickets available, meaning only a limited number of fans will gain access to the sale. The system will then work on a first-come, first-served basis. If you are not initially selected, don’t worry! Fans not selected at first will be placed on a waitlist and may receive an invitation to join the sale if further tickets become available.

On 5 July, you will be contacted by the promoter, AEG Presents, confirming next steps.

The registration period for Taylor Swift | The Eras Tour in the UK is now closed.

LABEL PRE-SALE

The label pre-sale is ONLY open to fans who participated in the UK store Midnights pre-order offer between Monday 29 August 2022 and Thursday 27 October 2022. If you participated in the UK store Midnights pre-order offer you will be officially communicated with via the email supplied at checkout originally.

FAQs

How do I register for Taylor Swift | The Eras Tour tickets in the UK?

Registration is now closed.

When and where are the event dates?

Taylor Swift | The Eras Tour will be coming to the following venues in summer 2024:

Do I have more of an opportunity to get a ticket the earlier I register?

No, registering early during the registration window will not give you any advantage, as long as you make sure you register before the registration window closes. Please note, registration does not guarantee access to the sale, or to tickets. We expect there will be more demand than there are tickets available. A limited number of fans will get access to the sale, and others will be put on the waitlist. Tickets will be sold on a first come, first served basis while currently available inventory lasts.

When do tickets go on sale?

Tickets will be on sale at the following times and dates:

Monday 17 July 2023

11:00 BST:

London | Wembley Stadium | Friday, 21 June 2024

Edinburgh | Murrayfield Stadium | Friday, 7 June 2024

13:00 BST:

London | Wembley Stadium | Thursday, 15 August 2024

Edinburgh | Murrayfield Stadium | Saturday, 8 June 2024

15:00 BST:

Edinburgh | BT Murrayfield Stadium | Sunday, 9 June 2024

Tuesday 18 July 2023

11:00 BST:

London | Wembley Stadium | Saturday, 22 June 2024

Liverpool | Anfield Stadium | Thursday, 13 June 2024

13:00 BST:

London | Wembley Stadium | Friday, 16 August 2024

Liverpool | Anfield Stadium | Friday, 14 June 2024

15:00 BST:

Liverpool | Anfield Stadium | Saturday, 15 June 2024

Wednesday 19 July 2023

11:00 BST:

London | Wembley Stadium | Sunday, 23 June 2024

13:00 BST:

London | Wembley Stadium | Saturday, 17 August 2024

15:00 BST:

Cardiff | Principality Stadium | Tuesday, 18 June 2024

How do I purchase tickets in the sale?

Tickets will be available to purchase via the Ticketmaster website, and randomly selected access code holders will have the opportunity to purchase tickets starting at approximately the times and dates listed above.

It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.
We expect there will be more demand than there are tickets available. Please note, receiving a purchase link and code does not guarantee you tickets. Ticket availability is limited. Tickets will be sold on a first-come, first-served basis while currently-available inventory lasts.

You’ll receive an email from the promoter, AEG Presents, on Wednesday 5 July confirming next steps. If you are randomly selected to receive a purchase link on Friday 14 July, the ticket sales will begin per the schedule above and will continue while currently available inventory lasts.

1.) Sign in to your Ticketmaster account associated with this e-mail address. Please note that only Ticketmaster accounts associated with e-mails that have been assigned codes will be allowed access to the sale.

2.) When tickets go on sale:

Click the above link(s) to the event page(s) for the show(s) you’re eligible to access.
Log in to your account using the account credentials associated with this e-mail address.
Waiting rooms will open 30 minutes before sales commence.
Enter your unique access code. Should you receive an error, double-check you entered the access code exactly as it appears in this email.
For the best chance to secure tickets, take a moment to select the ticket types and quantity that are right for you before you initiate a search.
Do not refresh the page during this time.
When completing your ticket purchase, stay within one browser window. Opening multiple windows or tabs to purchase tickets may result in errors.
You may not purchase more than four (4) tickets.
For a faster checkout, make sure your billing address and credit card information is up to date prior to the sale.

When should I expect my access code?

If you are selected to receive an access code, you will receive an email on Friday 14th July. This email will include timing details and a link to where the on-sale will occur, and your unique, non-transferrable access code.

Can I transfer my access code to someone else?

No, codes are non-transferable and should not be shared. Codes are also only valid to purchase up to the advised ticket limit, subject to availability.

I have access requirements; how do I register for tickets?

Liverpool: For accessible tickets, you do not need to complete the registration. Please contact the venue’s disability team on 0152 264 2500, from 16.00 on Wednesday 12 July, selecting option 1 to purchase tickets. Please visit this page for more information: https://faq.liverpoolfc.com/portal/en/kb/articles/contact-us-accessible-contact-options
Cardiff: For the opportunity to purchase accessible tickets for Cardiff, you will need to register as outlined here by Thursday 22 June at 23:59 BST: https://www.ticketmaster.co.uk/taylor-swift-the-eras-tour

If you are selected to receive a purchase link and code, accessible tickets will be available to purchase via the Accessible symbol on the main event page on Ticketmaster, subject to availability. In order to purchase Accessible tickets, you will also need to be registered with Ticketmaster’s accessible database. You can do that in advance here: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000361214. There will be wheelchair accessible tickets, limited mobility tickets, sight impaired tickets, and hearing impaired tickets available. Wheelchair accessible and sight impaired tickets are available in a 1:1 ratio only, as they are issued with a complimentary companion. Should you have a medical requirement for a 2:1 attendant, it will be necessary to make two purchases and contact Ticketmaster to refund the second purchased ticket. Additional attendants cannot be added after the fact. Limited mobility and hearing impaired tickets may be purchased in any quantity up to the event ticket limit. Those limited mobility ticket purchasers who have a medical requirement for a carer may apply for a refund of their attendant ticket price, subject to availability. (Limits apply.)

Edinburgh: For the opportunity to purchase accessible tickets for Edinburgh, you will need to register as outlined here by Thursday 22 June at 23:59pm BST: https://www.ticketmaster.co.uk/taylor-swift-the-eras-tour

If you are selected to receive a purchase link and code, accessible tickets will be available to purchase via the Accessible symbol on the main event page on Ticketmaster, subject to availability. In order to purchase Accessible tickets, you will also need to be registered with Ticketmaster’s accessible database. You can do that in advance here: https://help.ticketmaster.co.uk/hc/en-us/requests/new?ticket_form_id=360000361214. There will be wheelchair accessible tickets, limited mobility tickets, sight impaired tickets, and hearing impaired tickets available. Wheelchair accessible and sight impaired tickets are available in a 1:1 ratio only, as they are issued with a complimentary companion. Should you have a medical requirement for a 2:1 attendant, it will be necessary to make two purchases and contact Ticketmaster to refund the second purchased ticket. Additional attendants cannot be added after the fact. Limited mobility and hearing impaired tickets may be purchased in any quantity up to the event ticket limit. Those limited mobility ticket purchasers who have a medical requirement for a carer may apply for a refund of their attendant ticket price, subject to availability. (Limits apply.)

London: For accessible tickets, you do not need to complete the registration. Please visit this link for information on how to purchase accessible tickets at Wembley Stadium.

What are the age restrictions for the event?

Liverpool: 2+. Children under 16 years of age must be accompanied by a responsible adult of 18 years or over. LFC reserves the right to remove any child, who in the opinion of LFC, appears to be under 16 years of age and unaccompanied.

The standing area of the Venue is not suitable for children under 14 years of age. LFC reserves the right to remove any child (and their responsible adult(s)) who in the opinion of LFC appears to be under 14 years of age from the standing area of the Venue or the Venue itself for safety reasons.

Cardiff: No children 5 and under allowed in the Stadium for this event. Pitch Standing: No Under 12s, Under 16s must be accompanied by an adult aged 18+. Reserved Seats: Under 12s to be accompanied by an adult aged 18+ No Children 5 and Under.

Edinburgh: No under 5s. No under 14s on pitch. Under 16’s must be accompanied by an adult over 18 (max ratio 4 under 16s to 1 adult).

London: No under 5s. No under 14s on the pitch. All under 14s must be accompanied by an adult aged 18 or over.

Tickets have gone on sale, I registered and never received my access code?

Registering does not guarantee you will receive an access code nor that you will have the ability to purchase tickets. Please note, we expect there will be more demand than there are tickets available. Tickets will be sold on a first come, first served basis while currently available inventory lasts.

Why didn’t my access code work?

You may have maxed out your ticket limit. Due to demand, all events have a ticket limit to allow more fans like you to get tickets.

Can I enter multiple codes?

No. Only one code can be processed during each transaction. Separate transactions will be required for each access code held.

What happens if I’m on the waiting list?

If you move off the waiting list, you will receive an email containing your access code details and where to access the relevant on-sale. Keep in mind, your notification may come at any time after ticket sales begin as per the schedule above. When notified, your email will include:

A link to the on-sale
Your unique access code
Please also watch your email – if there are SMS delivery issues, such as an incorrectly entered mobile number or network issues, we will email your access code details.
Purchasers are held to a ticket limit of 4 (four).
Please note, getting off the waitlist does not guarantee access to tickets. Tickets will be sold on a first come, first served basis while currently available inventory lasts.