Everything about Downton Abbey Live

Jim Carter is to host the very special event.

Find tickets here

Actor Jim Carter, in character as Mr Carson, will host Downton Abbey Live at Highclere Castle on 22 June 2019.

Taking place in the unique venue’s stunning grounds, the event will welcome the show’s composer John Lunn on piano, joined by The Chamber Orchestra of London.

Highclere Castle in Berkshire is famous as the setting for internationally acclaimed hit TV show Downton Abbey, which first launched on screens in 2010.

How It All Began | Downton Abbey | Season 1


The show follows the happenings in the ancestral home of the Crawleys, with stories from both upstairs and downstairs.

The evening will see Mr Carson delve into the characters, stories and events that shaped Downton Abbey, from family and friends, to VIPs and the house staff members.

The orchestra will play songs from the iconic TV show, accompanying clips and montages from across the series’ six seasons.

Special guest singers will also be on hand for the likes of I’ll Count The Days and If You Were The Only Girl In The World.

With Downton Abbey Live at Highclere Castle – hosted by Jim Carter in character as Mr Carson – taking place on 22 June 2019, here’s what you need to know about the event.

Getting to Highclere Castle

How do fans get there?
Highclere Castle
Highclere Park
RG20 9RN

By Train
There is a good service from London Paddington to Newbury. Taxis can be found outside the station at Newbury. For details of railway timetables to Newbury Railway Station (NBY), please follow this link.

A taxi from Newbury Station to Highclere Castle takes approximately 15 minutes. Charges will vary on Sundays and over Bank Holidays. Alternatively, London Waterloo to Whitchurch may be used, although please note that taxis may need to be pre-booked from Whitchurch and often charge more to get to the Castle than from Newbury. On your return to either station, you will need to book a taxi to come out to the Castle via telephone, taxis cannot be found waiting outside. See Taxi Companies below.

By Coach
National Express Coaches also leave London Victoria for Newbury on a regular basis. Please note there is no direct access to the Castle by bus or coach, as such we advise taking a taxi to us for the last bit of your journey. For details on taxi companies, see below.

Taxi Companies
Broadway Cars: 01635 847784 |
Cabco: 01635 33333 |
Wheels Taxis: 01635 821444 |
Go Green Taxis: 01635 800 990 |
Capital Taxi Tours – London’s Original Taxi Tour Company: 020 8590 3621 | 07970 911 223 |

Show information


How do I book standard, VIP hospitality and Platinum tickets?
Via Phone: 0844 844 0444

Ticketmaster Accessible: 0800 988 4440

Hotel packages:
Sound Travel: 020 3794 5776

What VIP hospitality packages are available?
To see the VIP hospitality package available, click here.

Where can fans purchase hotel and ticket packages?
Hotel and ticket packages are available from Sound Travel.

I have a query regarding my tickets, who should I speak to?
For any questions you may have with regards to your tickets, you’ll need to contact your point of purchase and their customer services team will be able to help.

Ticketmaster Customer Service can be reached on 0333 321 9999 or online here.
Accessible customer services are available here 0800 988 4440.

Sound Travel: 020 3794 5776

Can I purchase tickets on the day of the concert?
If there is availability, yes, tickets can be purchased on the day of the concert from the box office.

Box office opening time: 15:00
Box office closing time: estimate 21:00
(all times subject to change)

Can I have a refund or exchange on my tickets?
We regret that we cannot exchange, refund or transfer tickets unless the event in question has been cancelled or rescheduled. This is part of the purchase policy you agree to when purchasing tickets.

What is the child policy?
All customers under 16 must be accompanied by paying adult aged 18+

Key times

What time will the gates open?
Gates will open at 16:00.

What time will the show start?
Entertainment should be expected to begin from 19:00.

What time will the show finish?
The concert will end no later than 22:00.
(all timings subject to change)

Is there car parking?
Yes, there is plenty of free parking provided on site. No overnight parking.

Is there disabled parking?
Yes, the car park / area of the car park nearest to the concert site is reserved for disabled parking. If you have a Blue Badge then there is no need to pre-book. Please simply follow the disabled parking signs on the day and ensure that your Blue Badge is clearly displayed in your windscreen.

Can I arrive on foot?
At Highclere, entry and exit is strictly by vehicle ONLY. Please do not attempt to come on foot, however well you know the estate.

Can I bring my own food and drink?
Food and drink is not permitted however there are food and drink concessions within the event.
You may bring 1 sealed bottled water per person max 500ml.
If you have a medical condition such as diabetes, then a doctor’s note will permit diet-specific food and drink only.

Is the concert outside?
Yes, the concert is in front of the stunning Highclere Castle. Concerts are only ever cancelled if the weather conditions are deemed dangerous therefore we advise you to dress for the weather rain or shine!

What are the toilet facilities?
All customers will have easy access to toilet facilities and there will also be wheelchair accessible toilets.

Is the concert seated?
Yes, the concert is fully seated.
Please note the seating is not tiered.

Can I buy official merchandise?
Yes, official merchandise will be available to purchase.


Can I bring a bag?
Yes, but please try to bring a bag no larger than an A4 piece of paper. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the concert.

Can I bring my professional camera?
Any cameras that are deemed ‘professional’ will be confiscated until the end of the concert.

Can I bring an umbrella?
Umbrellas are not permitted. Please dress appropriately if the weather is forecast to be wet.

Are there any other restricted items?
Yes, it is an offence to bring in flares, fireworks and smoke bombs or similar to an outdoor event. All items will be confiscated and passed on to the police to deal with further.

Tickets for Downton Abbey Live are available now through